We are searching for a driven Analyst to join our growing Customer Operations team in Pune. In this role, you will be responsible for offering exceptional customer service through our inbound chat platform. You will handle customer inquiries promptly, transfer complex issues to the appropriate team members, and influence in the improvement of our customer service processes.
The ideal candidate will possess proven communication and interpersonal skills, a passion to customer satisfaction, and a proactive mindset. Solid analytical skills and the ability to multitask multiple inquiries simultaneously are also necessary.
If you are eager about joining a rewarding environment and making a positive impact on our customers, we encourage you to apply.
Looking for Inbound Chat Analyst in Pune! Join Eclerx
Are you enthusiastic about providing exceptional customer assistance? Do you have strong communication abilities? If so, we recommend you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a global company that provides business process outsourcing (BPO). Our colleagues is committed to delivering superior service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Addressing to customer questions in a timely and helpful manner
* Resolving with customer problems
* Maintaining customer interactions
An excellent opportunity to join a dynamic team and make a real impact. We offer a get more info attractive salary and benefits package.
If you are interested in this position, please submit your resume and cover letter to [email protected] .
Customer Operations Inbound Chat Analyst Role at Eclerx
At Eclerx, we're seeking a driven and talented Person to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Contact for our valued customers, providing real-time assistance through our online chat platform. You will Handle a wide range of customer inquiries, from Technicalsupport to billing questions and Feature information.
Your exceptional communication skills and Critical thinking abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Responsibilities include:
- Promptly respond to customer inquiries via chat.
- Provide clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Team up with other departments to resolve complex cases.
Eclerx Pune Is Searching for Talented Inbound Chat Analysts
Eclerx Pune is actively recruiting talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.
- As an Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- You will resolving customer inquiries, assisting with technical issues, and ensuring a positive customer experience.
- We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Submit your application if you are a team player with a keen work ethic and a desire to make a difference. We offer a competitive compensation package and a dynamic work environment.
Dynamic Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a enthusiastic individual with a talent for customer service? Do you thrive in a fast-paced environment and enjoy making a difference? If so, then Eclerx has an remarkable opportunity for you! We are currently seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the initial interaction for our valued customers via live chat. You will resolve issues in a timely and professional manner, ensuring a satisfying customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and effective responses to customer inquiries.
- Guiding users through online processes
- Demonstrating strong communication skills
This is an opportunity to grow your skills in a dynamic environment. We offer a competitive salary and the chance to make a real impact. If you are ready to take on this fulfilling role, we encourage you to apply!
Launch an Inbound Chat Analyst Career at Eclerx, Pune
Are you a driven individual with exceptional communication skills? Do you thrive in a fast-paced environment? If so, then explore this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the first point of contact for customers seeking assistance via our online chat platform. You'll deliver efficient and constructive solutions to their inquiries, affirming a positive customer experience.
- Your role will involve communicating with customers in a polite and warm manner.
- You will also be responsible for resolving a variety of customer concerns
- The company offers a rewarding work environment with opportunities for development.